Order and Delivery

Free delivery for orders over 50.00lv. on the territory of Bulgaria.

ORDER
You can register yourself or order as a guest.


1. Order as a registered user:
A registration is useful if you order frequently from us.
Your information is automatically filled in every time you enter your profile with
your e-mail and password. Ordering this way is way faster.

Registering comes with its advantages:
- You can track your current order’s status from My Profile’s menu.
- You can save products in your Wish List and review them whenever you want.
- A history of all your orders is saved in your profile.
- You can subscribe to our newsletter, keeping up with all the latest news, sales and discounts.

2. Order as a guest
Registration is not required, so you can order as a guest. Just follow the steps
in the shopping cart. Your information will not be saved.

The e-way of placing an order is made for your convenience. You still have the
options of ordering on the phone or by e-mail, if preferred.


DELIVERY ON THE TERRITORY OF BULGARIA
All orders, placed before 15:00 EET/UTC+2 (Bulgarian Time), are processed and
dispatched on the same working day. You can choose your courier - Speedy or Econt.
With Express delivery by Speedy or Econt, you receive your order on the next working day.
With Economy delivery by Speedy - on the second working day after purchase.

For orders over 50.00 BGN, the delivery is free of charge
(with Economy delivery by Speedy - on the second working day)

In other cases, we cover most of the delivery cost. You pay a fixed amount, part of the delivery cost:
3.50 BGN – with orders under 50.00 BGN
0,00 BGN – for Economy delivery to an office of Speedy 
0,00 BGN – for Economy delivery with Speedy to an address of your choice
2.50 BGN – for Express delivery to an office of Speedy
3.50 BGN – for Express delivery with Speedy to an address of your choice
5.50 BGN – for Express delivery to an office of Econt
6.80 BGN – for Express delivery with Econt to an address of your choice

The prices above are fixed for an order - they stay the same, regardless of the
size or price of the package. There are NO additional costs (for cash on delivery,
insurance, etc.) - the prices listed above is all you pay.

Choosing a specific hour of delivery is charged by the chosen courier’s tariff.
If you want such service, specify it in the Notes section. If you prefer receiving
your order via different courier company, the transport cost is at your expense.


DELIVERY TO COUNTRIES IN EUROPE
We deliver to countries in Europe, some of their islands and Macedonia with DPD Economy Service.
When ordering, on step Delivery, choose a country from the list. If your country is not
on the list, please contact us at info@tashev.bg and we will check the possibilities of delivery.

All orders, placed before 15:00 EET/UTC+2 (Bulgarian Time), are processed
and dispatched on the same working day. The time of delivery is 3-7 working days
after a confirmed purchase /the day of dispatch and delivery are not included/,
depending on the country:

3 working days:
Romania
Greece
Hungary
Slovakia

3-4 working days:
Germany
Austria
Macedonia
Poland
Slovenia
Czech Republic

4-5 working days:
Germany - Islands
France
Italy
Croatia
Belgium
Luxembourg
Denmark
Netherlands
Lithuania
Latvia

5-6 working days:
Great Britain
Ireland
Spain
Sweden
Estonia
Denmark - Islands
Netherlands - Islands
France - Islands
Italy - Islands

6-7 working days:
Portugal
Finland
Finland - Islands
Sweden - Islands
Estonia - Islands

Please keep in mind that DPD do NOT contact their clients on the phone. After three
failed attempts of delivery, they return the package back to us. Therefore the address
you write down in your order must be and address where there is constantly a person,
all day, during working days. If you can’t guarantee this for your address, please provide
as address for delivery a different one (eg. office address, friend’s address, or anyone’s
address who is guaranteed to be available to receive the order from the address).

Our transport pricing is preferential as we cover part of the transport costs. That’s
how you get the lowest transport prices from Bulgaria to Europe. You can see the
amount you have to pay for transport on ‘Step: Confirmation’. If you are not satisfied
with the price or the conditions for the address above, you can request a courier of
your choice at your expense. In such case, specify your request in the Notes section
when ordering or contact us at sales@tashev.bg.